Messages form part of our day-to-day communication and many times carry vital information. This is why people do more to protect messages from accidental deletion and even interruption. If your iPhone keeps deleting messages, it should sound an alarm to you as this may contribute to loss of many important messages.
But iPhones do not delete messages by accident. There is an in-built feature that allows them to delete messages by themselves. Although some people consider this feature very convenient, it can be annoying to others who try to find ways to recover permanently deleted files.
There has been an open outcry by iPhone users over the feature that keeps deleting their messages even when they had not activated it themselves. Some people have tried the free iPhone recovery software but others are still placing enquiries into what could cause this issue and how to resolve it.
Well, it is possible to stop the iPhone deleting messages by itself. In this article, we will describe the solutions to help you choose the one that works best for you. Kindly stay on the article and review the methods we have provided.
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Why Is My iPhone Deleting Messages?
As we mentioned already, the cause of most iPhones deleting messages is an in-built feature. This feature allows an auto delete and once it is set, you will get your messages auto-deleted.
With this feature, your iPhone will be able to delete old messages. You can however disable this feature if you intend to keep your messages forever.
There are however some other reasons why your iPhone could delete messages by itself. See the reasons below.
- iTunes or iCloud backup failure – if your iPhone fails to back up properly, it has more chances of deleting your messages
- Wrong settings – you can accidentally switch on or activate the auto-delete feature. This will lead to automatic message deletion from your iPhone until you change this setting.
- Insufficient storage space – when your iPhone has no more storage space, it will not be able to store additional messages. This will cause the iPhone to keep deleting your messages.
- iOS update error – if your iPhone experiences an error during iOS update, there are more chances it will delete your messages.
Solution 1: Fix iPhone deleting Messages With Software
If you find this a major problem, you probably want to end this problem using the safest and fastest method. With Disk Drill by CleverFiles, you will also easily recover permanently deleted files. This is because the problem is sometimes caused by iOS system bugs.
Disk Drill, the best iPhone recovery tool, is versatile software with the ability to recover lost messages among many other file types. Also, the software has a free version with up to 500 MBs recovery. Further, it is easy and seamless to recover or solve this problem with Disk Drill. Follow the steps below to proceed.
Step 1: Connect the iPhone to your computer using an original USB cable.
Step 2: Launch the software on your computer and tap “Start” when it automatically detects the iPhone. Select “Standard Mode” to fix the iPhone deleted messages without losing your files.
Step 3: Check your device information and correct it in case the information is wrong.
Step 4: Tap the “Download” button to obtain matched iOS firmware. This will be verified and downloaded to your device. Allow the process some time to finish.
Step 5: When the download process ends, tap on the “Repair” button to start fixing the problem. Do not unplug the device at this time as that may cause other problems. Once the diagnostic process ends, your iPhone will not delete messages again.
Solution 2: Reset Keep Messages
This method will help you stop the auto-message deletion by the in-built features. It is therefore a working alternative to method one and will get you out of this problem safely and easily.
Here is the process to follow.
Step 1: Navigate to Settings” then to “General”
Step 2: Locate the “Reset” button and tap “Reset all settings”
Step 3: Enter the passcode including your restrictions passcode
Step 4: In the box that pops up, tap “Reset all settings” to proceed
Step 5: Finally, tap “Reset all settings” to confirm and complete the process
Note that this process also removes all Bluetooth pairing details APN, VPN, Wi-Fi Networks and Passwords.
Solution 3: Factory Reset
Factory reset is another way to fix the iPhone keeps deleting messages. However, you need to remember to back up your iPhone first before proceeding with this method. This is because factory reset will erase all your files and make data recovery a big challenge.
Proceed as below.
Step 1: Connect your iPhone to cellular data or Wi-Fi
Step 2: Launch Settings and tap the Apple ID banner
Step 3: In the next window, tap “iCloud”
Step 4: Scroll down to locate iCloud Backup.” Click on it to enable iCloud Backup
Solution 4: Use iCloud Backup
iPhone backup is a simple diagnosis for all data related problems and can also help you restore files on Mac. This is because it makes your files and messages available on the backup system all the time. If your iPhone keeps deleting messages, backing messages on iCloud will make them available even after they are deleted.
The iCloud backup process is quite simple. Go to settings, iCloud and finally iCloud Backup. You should however remember that iCloud backup does not get rid of this problem.
Solution 5: Update iOS Version
An outdated iOS version will easily cause other problems to your iPhone and may make it more difficult to clear settings causing it to delete messages. Update the iOS to the latest version to fix the major problems. Follow the steps below.
Step 1: Launch Settings and tap the General option on your iPhone
Step 2: Hit the Software Update tab and choose “Download and Install” option to update the iOS