Whether you’ve installed Windows or macOS wherever on your computer, you’ll definitely need the mouse and keyboard to work with. As these two components are one of the most important parts of the computer physically, we could never do something without them. That doesn’t matter whatever the operating system you’ve installed or work with.
If you’ve just installed macOS Catalina on VirtualBox (that macOS Catalina can be also installed on VMware) and would like to make use of it, you’d probably notice the mouse and keyboard stuck problem. This happens mostly when installing macOS Catalina when you’re at the setting point which usually is at the welcome screen.
If you’ve tried some of the common fixes which were all you know, that wouldn’t solve the problem. At that point, there’s no quick fix to this problem. While the problem has been happening from its previous versions and we’ve been fiddling with, we’ll keep doing with this one as well. So, as we’ve done earlier, we’ll fix it with the most solid and working fix which is installing the VirtualBox Extension Pack handy tool of the VirtualBox.
Step One: Power Off macOS Catalina VM
First, before you do something, shut down the macOS Catalina from VirtualBox completely. This step is important to take before other steps.
Step Two: Download VirtualBox Extension Pack
For this fix, we’ll install the VirtualBox Extension Pack which is pretty simple but needs to download first. Since I’ve previously done this more than a time, it’s easier for me. Here’s how it is done.
If you’d like to get some information beforehand, you could straightly walk through the instructions above, we’ve explained almost everything.
Head over to the VirtualBox download page and scroll a little, that means very little. Then click on All supported platforms under the extension pack info to start downloading the package.
VirtualBox Download Page
Step Three: Install VirtualBox Extension Pack
Once it’s finished, open VirtualBox and navigate to File > Preferences.
VirtualBox Preferences
Now select the Extensions tab and click on the plus (+) icon at the right side and select the file from the files and open it.
Browse Extension File
The question box will pop up, confirming whether you want to install, click Install.
Install Extension
In the VirtualBox License, read the information there, scroll down to the end and click Agree.
VirtualBox License
For installing, you’ll be asked for the administrator permission and click Yes. It will be installed automatically.
Extension Packed Installed
Step Four: Set up USB Controller 3.0
With that installed, the package is ready to use. The feature has activated for all the virtual machines on VirtualBox. All you need to do now is enable the feature from the settings which is pretty easy.
Now, open the virtual machine settings from VirtualBox.
Settings
On this settings window, from the USB tab enable the USB Controller and select the USB 3.0 (xHCI) Controller then click on the USB plus icon from the left and add your USB device.
This will automatically work for the keyboard which means that the keyboard will work without you add. However, you can add for some reasons. When you’re done, click OK.
USB Settings
That’s all to the fix. Now start the macOS Catalina and it should work. We’ve done all to make sure you fix the problem, if there’s something missing or you would like to tell us, we’re happy to hear from you.
Trey
Same problem as Brooks above, cant use the mouse for any click-drag function even after selecting usb 3 or usb 2 and adding or not adding a mouse…
Volker
Thanks for this. I use the extension pack and mouse is generally working, but I can not move or resize any window. It is like I leave the mouse button after the window was moved/sized for some pixels. Anything else like clicking works fine. Is there some setting to not let the mouse button keep pressed?
Brooks
it worked but the mouse release does not. I’m stuck in the VM.
Brooks
Hi. I fixed the internet issue but I can not resize any windows. I applied the fix to no avail
Brooks
I already did that. I forgot to mention that I can not resize or move any open windows. Any ideas on why that would be happening?
I was able to get out to the internet. It was something on my host machine.
Ali Nazari
Hi,
Power off the machine then Goto Settings > USB > Select USB 3.0 and add your mouse and keyboard. When it’s done, switch on the machine and let me know if it works.
Brooks
my VM of macOS Catalina comes up but having issues browsing the internet. I can get to google, do a search but when I click on one of the link, it does not go to the page.
Ali Nazari
Hi,
Try fixing mouse and keyboard through this guide.